|
War Story
#18
| Business
Type: |
|
Public
Relations Firm |
| Challenge: |
|
Conflict,
disorganization, slow growth |
| Work
Performed: |
|
|
Management coaching, team building,
business planning
|
|
| Benefit
Provided: |
|
|
Harmony, organization, growth,
happier owner
|
|
| Long-term
Result: |
|
|
Poised for rapid growth with greater
capacity to support profitability
|
|
This successful
firm had "hit a wall" after more than 15 years of
operation. It's owner was not able to take the organization to the
"next level" of growth. While the staff was committed to
the owner in principle, there was still a lack of "team
spirit/unity" between the workers and the owner based upon
interpersonal behavior.
The owner knew that
he could develop more new business but was not confident that the
firm was ready to handle such growth in an effective and efficient
manner -- and in a manner that would enhance "happiness"
for everyone.
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