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War Stories: Computer System Selection
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War Story #19
Business Type: Medical Specialist
Challenge:

Medical billings and collections

Work Performed:

Evaluated operations, reviewed various medical systems, negotiated $75,000 purchase of a new computer system

Benefit Provided:

Improved billings, cash flow, better administrative support; practice has grown with minimal increase in staffing

Long-term Result:

Practice has grown with minimal increase in staffing

This medical specialty office was experiencing increasing problems with third-party payors and was not happy with its outdated medical billing system. It also wanted to be able to do electronic claims processing. It was concerned that payroll would rise with increases in billings.

Coaching on practice management techniques was also provided to the firm's practice manager (who was the doctor's wife).

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